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Remote Monitoring

Remote Monitoring

Be Informed, Anytime. Anywhere.

Stay on-top of Maintenance Needs

Our innovative Residential Elevator Remote Monitoring System is the next step in the technological evolution of the home elevator industry. For a homeowner, we grant you the peace of mind in knowing the key systems within your elevator are professionally monitored. Remote Monitoring technology will instantly notify your home elevator service provider when preventative maintenance is required or in the event of an unexpected system alert.

Remote Monitoring can reduce the number of service calls needed for repairs and cut downtime by up to 99%.

Automated Diagnostics

Automatically receive updates and notifications in your inbox. Whether it is a simple maintenance milestone or a critical system alert, the remote monitoring system will automatically email you a notification detailing the specific alert code and a list of diagnostic actions and options to resolve the episode.

Real-time health status updates

Avoid unnecessary service or repair appointments

Sends preventative maintenance alerts

Elevator health issues can be solved over the phone

Experience proactive customer service

Comprehensive trouble shooting procedures

Preventative Maintenance Schedule

Predictive maintenance uses data analysis to predetermine when components or systems require service to prevent failure.  Your Smart Elevator is equipped to notify you and your Service Provider by email with a Predictive Maintenance alert at various cycle intervals when the following Smart Maintenance appointment is due:

Smart Maintenance 2C

A 35 point comprehensive inspection of the elevator’s overall condition and performance.  The inspection includes a review of the critical hydraulic and electrical components plus a detailed testing of all safety circuits.

Smart Maintenance 4C

Includes all inspection checks in 2C plus a wear and tear inspection of longer duration components.

Smart Maintenance 20C

Includes all inspection checks in 2C & 4C plus replacement of the hydraulic hose and circuit board relays

 Maintenance TaskElmiraHeritageCambrianSuggested Interval
Replace limit switches
xxxAs needed
Replace power supply
xxxAs needed
Replace ropes
xxxAs needed
Replace sling rollers
xxxAs needed
Blain valve seal and relief inspection
xxxevery 2000 calls / 6 months
Check all call buttons to ensure none get stuck & function
xxxevery 2000 calls / 6 months
Cylinder seal inspection
xxxevery 2000 calls / 6 months
Inspect batteries for swelling & voltage
xxxevery 2000 calls / 6 months
Inspect cab lighting
xxxevery 2000 calls / 6 months
Verify all sheave parts moving freely and do not exhibit excessive wear
xxxevery 2000 calls / 6 months
Inspect travel cable for wear & proper tension
xxxevery 2000 calls / 6 months
Test all E-stops
xxxevery 2000 calls / 6 months
Top to bottom visual check for damage & wear
xxxevery 2000 calls / 6 months
Check for sufficient oil level in pump tank
xxxevery 2000 calls / 6 months
Check oil usage (container for oil return hose)
xxxevery 2000 calls / 6 months
Check floor levelling in both directions
xxxevery 2000 calls / 6 months
Car door contacts check for wear & alignment
xxxevery 2000 calls / 6 months
Car door contacts stop the elevator when contact broken
xxxevery 2000 calls / 6 months
Clean car top
xxxevery 2000 calls / 6 months
Clean sill & verify proper depth of engagement
xxxevery 2000 calls / 6 months
Glass/vision panel integrity
xxxevery 2000 calls / 6 months
Line rupture valve inspection
xxxevery 2000 calls / 6 months
Test elevator in simulated power outage situation
xxxevery 2000 calls / 6 months
Test light curtains prevent door close and elevator function
xxxevery 2000 calls / 6 months
Check for equal tension in suspension ropes
xxxevery 2000 calls / 6 months
Check fuses
xxxevery 2000 calls / 6 months
Check ropes with rope gauge
xxxevery 2000 calls / 6 months
Ensure required access keys are on-site
xxxevery 2000 calls / 6 months
Hydraulic fittings and hoses intact, clean, and not leaking
xxxevery 2000 calls / 6 months
Pit stop button clean and functions
xxxevery 2000 calls / 6 months
Verify anti-creep functions
xxxevery 2000 calls / 6 months
Verify operation & quality of emergency signaling (phone)xxxevery 2000 calls / 6 months

Check door interlocks condition & alignmentxx-every 2000 calls / 6 months

Check that manual opening of interlock stops elevatorxxevery 2000 calls / 6 months

Operator skate function test and condition--xevery 2000 calls / 6 months

Inspect sheave shoesxxxevery 4000 calls / 12 months
Line rupture valve testxxxevery 4000 calls / 12 months
Check all terminal screws for tightness
xxxevery 4000 calls / 12 months
Check for cylinder corrosion
xxxevery 4000 calls / 12 months
Check for loose hoistway equipment fasteners
xxxevery 4000 calls / 12 months
Check ropes for rouge
xxxevery 4000 calls / 12 months
Clean controller - remove dust & debris from inside enclosure
xxxevery 4000 calls / 12 months
Ensure all connectors seated securely
xxxevery 4000 calls / 12 months
Pit clean & free of debris
xxxevery 4000 calls / 12 months
Verify emergency cab light functions
xxxevery 4000 calls / 12 months
Wire diagrams present
xxxevery 4000 calls / 12 months
Check for accordion gate panel connector integrity & excessive wear
xevery 4000 calls / 12 months
Inspect gib condition
xxevery 4000 calls / 12 months
Replace hydraulic hose
xxxevery 20,000 calls / 60 months
Replace PCB relays
xxxevery 20,000 calls / 60 months