As an elevator contractor, your number one priority is service – stay connected to your client’s residential elevators using our Remote Monitoring system. Through this available service, you’ll be able to connect to any of your managed elevators for real-time health status checks. In the event that the elevator needs to communicate a service alert to you, an automatic email notification will be sent out detailing the specific alert code and a list of diagnostic actions and options to resolve the service episode. Remote monitoring is available on all 2017 models that are equipped with the BES-3 residential elevator controller system. The next generation release will be field retrofittable and compatible for the previous generation BES-2 systems.