Remote Monitoring

Remote Monitoring: It's About Reliability

As an elevator contractor, your number one priority is service - stay connected to your client's residential elevators using our Remote Monitoring system. Through this available service, you'll be able to connect to any of your managed elevators for real-time health status checks. In the event that the elevator needs to communicate a service alert to you, an automatic email notification will be sent out detailing the specific alert code and a list of diagnostic actions and options to resolve the service episode. Remote monitoring is available on all 2017 models that are equipped with the BES-3 residential elevator controller system. The next generation release will be field retrofittable and compatible for the previous generation BES-2 systems, expected in early 2018. 
  • Minimize elevator downtime  - provide PROACTIVE customer service
  • Keep updated on elevator status with health reports
  • Receive automatic email notifications & alerts
  • Improved management of your technician's schedules
  • Monitor from any smartphone, tablet or computer
  • Add VALUE to your Service & Maintenance offering